• Lauren Bloom is an interfaith minister and attorney who focuses on professional and personal integrity. Her career has been devoted to helping business professionals earn and maintain the trust of their clients, cutomers, colleagues and associates. An internationally-recognized expert on business and professional ethics, Lauren has appeared as a keynote speaker across North America and in Europe.

    Lauren lives in Springfield, Virginia outside of Washington, D.C.

  • Category Archives: customer relations

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    Generosity Is Its Own Gift

    Posted on by Lauren Bloom

    Yesterday, I had the incredible pleasure of giving away 75 signed copies of Dancing at Angel Abbey. The giveaway took place at Hay House’s I Can Do It! conference in Philadelphia, a three-day event featuring some of the brightest minds in … Continue reading

    Posted in Angels, Archangels, business communications, Business Ethics, customer relations, Social Ethics | Leave a comment

    Is Your Pizza Topped with Cruelty?

    Posted on by smartauthorsites

    Frequent readers of this blog know that I have no use for industries that derive their money from cruelty, whether to people or animals.  I’m writing today to help publicize what appear to be particularly abusive conditions at the dairy … Continue reading

    Posted in Business Ethics, Corporate Governance, corporate responsibility, customer relations, ethics, Lauren Recommends, Legal Ethics, Personal Ethics, Social Ethics | Leave a comment

    Blame the hackers, not the hacked!

    Posted on by smartauthorsites

    The media’s been all aflutter over the recent hacking and posting of nude photos of various actresses and female athletes.  Accusatory fingers are pointing in every direction, but especially at Apple and other companies that allow customers to keep confidential … Continue reading

    Posted in Business Ethics, corporate responsibility, customer relations, ethics, Legal Ethics, Personal Ethics, Risk Management, Social Ethics | Leave a comment

    Citigroup Will Pay $7 Billion – But Is It Enough?

    Posted on by smartauthorsites

    The Justice Department announced yesterday that Citigroup had agreed to pay $7 billion to settle a federal investigation into the megabank’s handling of subprime mortgages.  It’s the biggest settlement yet arising out of the 2008 financial meltdown that tanked the … Continue reading

    Posted in Business Ethics, customer relations, ethics, Risk Management, Social Ethics | Leave a comment

    Art of the Apology Is Up On Beliefnet

    Posted on by smartauthorsites

    It’s always great when circumstances provide me with opportunities to combine my legal work with my ministry.  Consequently, I was absolutely thrilled when Beliefnet.com, one of the largest and most eclectic spiritual websites on the Internet, agreed to publish an … Continue reading

    Posted in Apologies, business communications, Business Ethics, customer relations, ethics, Lauren Recommends, Social Ethics | Leave a comment

    Art of the Apology Takes Gold!

    Posted on by smartauthorsites

    Just imagine my delight when Art of the Apology won the “Self-Help” category in this year’s International Book Awards! Art of the Apology joins a list of wonderful books in over eighty categories from a wide array of publishers worldwide.  … Continue reading

    Posted in Apologies, customer relations, ethics, Personal Ethics, Social Ethics | Leave a comment

    Great ethics prevent lawsuits

    Posted on by smartauthorsites

    It was fun for me to contribute to a recent article on LawCrossing.com titled, “Top Questions Clients Should Ask Attorneys But Don’t.”  Several contributors focused on the questions a client should ask an attorney before committing to hire them about qualifications, … Continue reading

    Posted in business communications, Business Ethics, corporate responsibility, customer relations, ethics, Professional Ethics, Risk Management | Leave a comment

    The Three Things Donald Sterling Got Right

    Posted on by smartauthorsites

    It’s always exciting when a major news outlet actually wants to know what I think about something.  So you can imagine how thrilled I was when CNN requested my take on Donald Sterling’s interview.  Sad to say, I continue to … Continue reading

    Posted in Apologies, business communications, Business Ethics, corporate responsibility, customer relations, ethics, Lauren Recommends, Personal Ethics, Social Ethics | Leave a comment

    It’s Earth Day, BP – Clean Up Your Mess!

    Posted on by smartauthorsites

    A few weeks back, I wrote a post wondering if BP would do a better job with the Gulf oil spill than Exxon did with the Valdez spill in Alaska.  This Earth Day is a great time to take stock … Continue reading

    Posted in Business Ethics, corporate responsibility, customer relations, ethics, Social Ethics, Uncategorized | Leave a comment

    How ethical is the egg industry?

    Posted on by smartauthorsites

    With Easter on its way, Americans are buying millions of eggs to color and decorate.  It’s a fun activity, especially if there are kids in the house.  Unfortunately, though, America’s Easter eggs all too often come with a side of … Continue reading

    Posted in Business Ethics, corporate responsibility, customer relations, ethics, Social Ethics | Leave a comment ← Older posts
    • “This splendid little book not only contains much of practical value (I was personally helped by it), it will encourage the development of such virtues as honesty and humility and that is no small gift.”

      --Rabbi Harold Kushner, author,
      When Bad Things Happen to Good People.

    © 2016 Lauren Bloom, J.D., LL.M. All Rights Reserved.

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