• Lauren Bloom is an interfaith minister and attorney who focuses on professional and personal integrity. Her career has been devoted to helping business professionals earn and maintain the trust of their clients, cutomers, colleagues and associates. An internationally-recognized expert on business and professional ethics, Lauren has appeared as a keynote speaker across North America and in Europe.

    Lauren lives in Springfield, Virginia outside of Washington, D.C.

  • About the Book

    art-of-the-apology-coverSilver Winner, 2014 Nautilus Book Awards!

    We all make mistakes in life, at home and at work. We hurt others by lying, procrastinating, breaking our promises, or by saying something unkind to someone else.

    The secret, when you make a mistake, is to apologize, but many people do not know when or how to say they are sorry. Unless you’re prepared to change jobs on a regular basis, replace your friends or even your spouse every few years, and live in constant fear of being sued by your business associates, learning how to apologize is an essential skill at work, at home, and in life. This book will help you do just that.

    In Art of the Apology: How, When and Why to Give and Accept Apologies, written by attorney and ethics expert Lauren Bloom, you will learn:

    • The Six Essential Elements of an Effective Apology

    Timing Your Apology

    How to Apologize at Work and to Your Loved Ones

    Apologizing in Business (and Why Your Lawyer May Object!)

    The 13 Most Common Ways to Botch an Apology

    How to Apologize for a Serious Transgression

    How to Ask for an Apology

    How to Accept an Apology

    How to Create an Apology-Friendly Workplace

    Lauren’s straightforward apology advice and practical guidance will help you make more effective apologies whenever you need to do so. The Art of the Apology is destined to become a classic reference for business and personal etiquette.

    • “This splendid little book not only contains much of practical value (I was personally helped by it), it will encourage the development of such virtues as honesty and humility and that is no small gift.”

      --Rabbi Harold Kushner, author,
      When Bad Things Happen to Good People.

    © 2013 Lauren Bloom, J.D., LL.M. All Rights Reserved.

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